Shipping policy

Shipping Policy

Free UK Delivery

At A.Unique Home, we are pleased to offer FREE UK delivery on all orders, regardless of the amount spent.

Order Processing

Orders are typically processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

Delivery Times

UK Mainland

We offer FREE Next Day Signature Delivery as standard on all UK Mainland orders.

For most orders, delivery will be made on the next working day after dispatch. A signature may be required upon delivery.

Scottish Highlands & Remote Areas

Deliveries to the Scottish Highlands, Islands, and certain remote UK postcodes may take up to 5 working days.

If your postcode falls within a remote delivery area, the courier may extend delivery times beyond our standard next-day service.

Tracking Your Order

Where available, tracking information will be provided once your order has been dispatched, allowing you to monitor your delivery's progress.

Delivery Delays

While we aim to meet all delivery estimates, delays may occasionally occur due to factors outside our control, including adverse weather conditions, courier network disruptions, or peak seasonal demand.

We appreciate your understanding should such circumstances arise.

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.

Additional charges may apply if an order needs to be re-delivered due to incorrect address details.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photographs of the damaged item(s)

  • Photographs of the packaging (if applicable)

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team via our Contact Us page.

A.Unique Home